Proactive alerting with BVQ°

Keeping system landscapes stable

15.06.2024 - Team BVQ°

 

In today’s dynamic IT landscape, it’s essential to maintain a clear overview of system health at all times. This is where BVQ° alerting comes in - a powerful solution that helps detect potential issues early and respond effectively. In this blog post, we’ll introduce the key features of BVQ° alerting and show how it can positively transform IT management.

What is BVQ° alerting?

BVQ° alerting is a comprehensive system for monitoring and managing alerts within an IT infrastructure. It enables continuous health monitoring and immediate response to critical conditions. It comes with several hundred predefined alerts that are ready to use right after installation. Many of these alerts include adjustable thresholds to tailor alert levels to individual needs. Additionally, custom alerts can be created to meet specific customer requirements. Through existing BVQ° interfaces, these alerts can be forwarded to systems like ServiceNow, CheckMK or PRTG to generate tickets and enhance the capabilities of those platforms.

Key features of BVQ° alerting

Easy navigation and activation

  • BVQ° alerting is quickly accessible via the BVQ° server sidebar.
  • The main sections, “Results” and “Configuration,” offer an intuitive interface for managing and monitoring all alerts.

 

Predefined and customizable alert rules

  • BVQ° provides hundreds of predefined alert rules based on common system characteristics. These can be used immediately to ensure comprehensive monitoring of best-practice settings and system thresholds.
  • Preconfigured performance monitoring alerts are also included and ready to use. Since these often require customization, our experts are available to help tailor alert rules to your specific needs.
  • The alert rule assistant allows you to create rules precisely aligned with the objects and conditions you want to monitor. You can clone and adapt existing rules from the alert rule pool.
  • Alerts can be simple or complex, using logical conditions.
  • The BVQ° team is available to assist with alert creation and customization.

 

System Health Map (SHM)

  • The SHM provides a visual overview of the entire infrastructure. With its sunburst layout, all system layers can be viewed at a glance and critical areas quickly identified.
  • Interactive filtering and customizable views allow the SHM to be tailored to specific requirements.

 

Fig. 1: Systems Health Map with color-graded status indicators – weighted by criticality and severity – including a list of all affected objects

Detailed alert and object views

  • Each alert can be analyzed in detail to identify root causes and affected objects.
  • The object detail view shows all alerts linked to an object and allows performance data to be reviewed over time.

Fig. 2: Detailed view of a single object

Flexible customization options

  • Alerts can be individually enabled, disabled and threshold values adjusted to deliver only the most relevant information.
  • Expert mode offers advanced configuration options, including monitoring schedules and the occurrence counter.
  • The occurrence counter allows alerts to be triggered only after a condition has occurred multiple times - not on the first instance - helping reduce noise and focus on persistent issues.

Why BVQ° alerting?

BVQ° alerting enables proactive monitoring of system landscapes and promotes greater IT infrastructure stability. The ability to precisely configure alerts and analyze results in detail makes BVQ° alerting an essential tool for any IT management team. Even the entry-level version includes a wide range of ready-to-use alerts. Our experienced BVQ° team is available to help tailor alerting to your specific needs, ensuring you get the most out of the solution.

 

By combining powerful monitoring capabilities with a user-friendly interface, BVQ° alerting delivers a robust solution for all IT management needs. Have questions? Contact us - we’re happy to help!